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New Homegoods Order Delivery

Thank you for choosing us to decorate your home! We know how excited you are to receive your new home goods, and we are just as excited to get them to you. To ensure a smooth and transparent shopping experience, we have outlined our shipping policy below. We are committed to processing and delivering your order as quickly and safely as possible.

Free Shipping & Tax Policy

Complimentary Shipping: Enjoy free shipping on standard orders totaling $39.00.

Taxes and Duties: Please note that all applicable customs fees, import duties, and taxes are the responsibility of the customer and are not included in the shipping costs.

Thank you for your understanding and patience. Should you have any questions, please do not hesitate to contact our customer service team.

Shipping Origin & Order Tracking

All our products are shipped directly from our fulfillment centers in Mainland China. Once your order is dispatched, you will receive a shipping confirmation email containing your order tracking number. You can easily monitor the status of your delivery at any time by visiting our Order Tracking Page.

Fast Shipping Details

We have divided our shipping destinations into three zones based on logistics costs. Please find your country/region in the corresponding zone below to see the detailed shipping rates and delivery times.

  1. Priority Channels & Inventory Allocation: In the face of global scarcity, we actively collaborate with our logistics partners to utilize exclusive express channels and pre-allocated stock, ensuring your order receives priority processing and ships from the warehouse as quickly as possible. This extra effort and access come at a premium.
  2. Product Characteristics & Shipping Costs: Our product has a relatively large volume, which significantly increases logistics costs for air express or expedited international services. The Fast Shipping price comprehensively accounts for the impact of the product's volume and weight on air freight expenses, providing you with an efficient and reliable delivery experience.

Zone 1: Lower-Cost Regions

Austria, Belgium, Bulgaria, Chile, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hong Kong SAR, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kenya, Latvia, Lithuania, Malaysia, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Russia, Rwanda, Singapore, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Sweden, Tanzania, Thailand, Ukraine, United Arab Emirates, Vietnam.

Order Processing Time: 1-3 business days.
Estimated Transit Time: 3-15 business days (actual transit time will be displayed at checkout).

  • Weight: 0g - 200g — Cost: $4.30
  • Weight: 201g - 400g — Cost: $7.00
  • Weight: 401g - 600g — Cost: $9.50
  • Weight: 601g - 800g — Cost: $13.00
  • Weight: 801g - 1000g — Cost: $16.00
  • Weight: 1001g & above — Cost: $20.00

Zone 2: Higher-Cost Regions

Albania, Angola, Argentina, Australia, Bahrain, Belarus, Brazil, Canada, Colombia, Côte d'Ivoire, Cyprus, Ecuador, France, Germany, Ghana, Iceland, Iraq, Kuwait, Kyrgyzstan, Luxembourg, Malta, Mexico, Morocco, New Zealand, Nigeria, North Macedonia, Oman, Pakistan, Peru, Qatar, Saudi Arabia, Senegal, Serbia, South Africa, Switzerland, Turkey, Uganda, United States (Contiguous 48 States).

Order Processing Time: 1-3 business days.
Estimated Transit Time: 3-15 business days (actual transit time will be displayed at checkout).

  • Weight: 0g - 200g — Cost: $7.13
  • Weight: 201g - 400g — Cost: $12.01
  • Weight: 401g - 600g — Cost: $15.04
  • Weight: 601g - 800g — Cost: $17.98
  • Weight: 801g - 1000g — Cost: $20.67
  • Weight: 1001g & above — Cost: $25.00

Zone 3: U.S. Remote Areas, Territories & Armed Forces

Remote States: Alaska, Hawaii
7 Affiliated Islands/Territories: American Samoa, Guam, Marshall Islands, Micronesia, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands
3 Armed Forces Regions: Armed Forces Americas (AA), Armed Forces Europe (AE), Armed Forces Pacific (AP)

Order Processing Time: 1-3 business days.
Estimated Transit Time: 7-20 business days (due to remote logistics).

  • Free shipping on orders over $39.00
  • Weight: 0g - 450g — Cost: $10.00
  • Weight: 450.1g - 1000g — Cost: $20.00
  • Weight: 1001g & above — Cost: $30.00

Contact Us

If you have any questions or concerns regarding your order, shipping, or tracking, please feel free to reach out to us: